Omnichannel Communication

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Omnichannel Communication

Omni-channel communication

One CRM. Every communication channel your sales team needs WhatsApp, Email, SMS all in one dashboard.

Stay connected
Stay faster
Stay everywhere

Omnichannel communication features

Stay connected anywhere, anytime

Powerful tools for unified customer communication across all channels.

Whatsapp integration

Send messages, project brochures, location links, price sheets, and follow-ups directly through the CRM.

Email campaigns

All without leaving the CRM. Every email is tracked (open rate, click rate) for smarter decision-making.

SMS communication

For urgent updates, SMS delivers OTPs, visit confirmations, booking reminders, and payment alerts to ensure messages are seen.

Multi-channel history log

See every message, call, and email in one timeline for each lead.

One-click resend

Missed follow-up? Send again instantly via any channel.

Team monitoring

Track who responded, when, and on which channel.

Template library

Choose from ready-made templates for new leads, follow-ups, visit confirmations, post-visit nurturing, bookings & feedback requests.

Why omni-channel matters in real estate

Today’s buyer expects instant responses.

Book free trial

Abstract ONE fixes this by giving you one unified communication engine fast, built for conversions.

Agents reply
late

WhatsApp messages are inconsistent

Emails are not personalised

SMS updates are missed

Communication scattered across multiple tools

Result metrics

How developers benefit

Stronger lead nurturing

Higher lead engagement

Better follow-up compliance

Faster lead response

Consistent messaging accross agents

Book now

Be everywhere your buyer is instantly.

Power your communication with Abstract ONE CRM.

Need help

hey@abstractone.in

+91 845 092 0435

Main Address

Unit No. 303, A Block, Building No. 05, MBP, Sector 2, Mahape, Navi Mumbai – 400710, Maharashtra, India

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