Direct calling

Abstract ONE makes calling effortless for agents & fully trackable for management. No switching apps, no missed logs just seamless calling built into your CRM.
  • Faster calls
  • Cleaner tracking
  • Smart conversions
Abstract ONE Direct Calling
Direct calling features

Connect instantly with a single tap

Make direct calls effortlessly, streamlining communication without any hassle.

Click-to-call

Agents can call leads directly from the CRM dashboard with a single click. No manual dialling, no copy-paste.

Call analytics and reports

Performance insights track response time, calls per lead and agent, call-to-visit conversions, and call drop reasons.

Call masking

Mask phone numbers to protect both client & agent identity. Ideal for CP-driven sales teams, external agents, or temporary callers.

Call recording & logging

Every call is recorded and linked to the lead, giving managers visibility into duration, time, follow-ups, and agent performance ideal for audits and training.

IVR & diialer integration

Smart call routing with multi-level IVR directs calls to the right agent or project, tracks missed calls, segments inquiries & integrates with inbound and outbound dialers.
Book now

Ready to connect instantly?

Make every call seamless with Abstract ONE’s direct calling feature.

Need help

hey@abstractone.in

+91 845 092 0435

Main Address

Unit No. 303, A Block, Building No. 05, MBP, Sector 2, Mahape, Navi Mumbai – 400710, Maharashtra, India

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